Terms of service

TERMS OF SERVICE
Last updated: March 2026

1. ABOUT US
Zyloft ("Company", "We", "Our") is a 
men's lifestyle clothing brand owned 
and operated by Zyloft Apparels, 
Vadodara, Gujarat, India.
Website: www.zyloft.shop
Email: zyloft.shop@gmail.com

By accessing or purchasing from 
zyloft.shop, you ("Customer", "User") 
agree to be bound by these Terms 
of Service.

2. ELIGIBILITY
You must be 18 years or older to 
make a purchase on zyloft.shop.
By placing an order, you confirm 
that you are at least 18 years of age.

3. PRODUCTS & PRICING
All products are subject to 
availability.
Prices are listed in Indian Rupees (₹) 
and are inclusive of applicable taxes.
Product colors may slightly vary due 
to screen resolution and settings.
Zyloft reserves the right to modify 
product descriptions, prices, and 
availability without prior notice.

4. ORDERS
By placing an order, you confirm 
that all information provided 
is accurate and complete.
Zyloft reserves the right to cancel 
any order due to pricing errors, 
stock unavailability, or suspected 
fraudulent activity.
In case of cancellation, a full 
refund will be initiated.

5. PAYMENT
We accept the following payment methods:
- UPI
- Credit Card / Debit Card
- Net Banking
- Cash on Delivery (COD)


All online payments are processed 
through secure payment gateways.
.

6. SHIPPING POLICY
Free shipping on all orders 
across India.
Orders are processed within 
1-2 working days.
Estimated delivery time: 3-5 working days
depending on your location.
A tracking number will be shared on 
your registered contact number once 
the order is dispatched.
Zyloft is not responsible for delays 
caused by courier partners or 
unforeseen circumstances.

7. RETURNS & EXCHANGE POLICY
We offer a 7-day return and exchange 
policy from the date of delivery.

Conditions for return/exchange:
- Product must be unused and unwashed
- Original tags and packaging must 
  be intact
- Damaged or defective products must 
  be reported within 24 hours of 
  delivery with unboxing video proof

Return shipping charges will be borne 
by the customer unless the product 
is damaged or incorrect.

8. REFUND POLICY
Refunds will be processed within 
5-7 working days after the returned 
product is received and inspected.
Refunds will be credited to the 
original payment method.
COD orders will be refunded via 
Bank Transfer or UPI.

9. INTELLECTUAL PROPERTY
All content on zyloft.shop including 
but not limited to logos, images, 
product descriptions, videos, and 
graphics are the sole property 
of Zyloft.
Unauthorized reproduction, 
distribution, or use of any content 
from zyloft.shop is strictly 
prohibited and may result in 
legal action.

10. USER CONDUCT
Users agree not to:
- Use the website for any unlawful 
  purpose
- Upload or transmit any harmful, 
  offensive, or misleading content
- Attempt to hack or disrupt 
  the website

11. LIMITATION OF LIABILITY
Zyloft shall not be liable for any 
indirect, incidental, or consequential 
damages arising from the use of 
our products or website.
Our maximum liability shall not 
exceed the value of the order placed.

12. PRIVACY POLICY
Your personal information is collected 
and used solely for order processing 
and communication purposes.
We do not sell or share your data 
with third parties without your consent.
For full details, please refer to 
our Privacy Policy page.

13. GOVERNING LAW
These Terms of Service shall be 
governed by the laws of India.
Any disputes shall be subject to 
the jurisdiction of courts in 
Vadodara, Gujarat, India.

14. AMENDMENTS
Zyloft reserves the right to update 
these Terms of Service at any time.
Continued use of the website after 
any changes constitutes your 
acceptance of the new terms.

15. CONTACT US
For any queries or concerns:
Email: zyloft.shop@gmail.com
WhatsApp: +918128020803
Instagram: @zyloft.shop
Address: Vadodara, Gujarat, India