Terms of service

Terms of Service

Last Updated: March 2026

1. About Us

Zyloft ("Company", "We", "Our") is a men's lifestyle clothing brand owned and operated by Zyloft Apparels, Vadodara, Gujarat, India.

Website: www.zyloft.shop
Email: zyloft.shop@gmail.com

By accessing or purchasing from zyloft.shop, you ("Customer", "User") agree to be bound by these Terms of Service.


2. Eligibility

You must be at least 18 years of age to make a purchase on zyloft.shop.

By placing an order, you confirm that you are 18 years of age or older.


3. Products & Pricing

  • All products are subject to availability.

  • Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes.

  • Product colors may vary slightly due to screen settings and display resolutions.

  • Zyloft reserves the right to modify product descriptions, pricing, and availability without prior notice.


4. Orders

By placing an order, you confirm that all information provided is accurate and complete.

Zyloft reserves the right to cancel any order due to:

  • Pricing errors

  • Stock unavailability

  • Suspected fraudulent activity

In the event of order cancellation, a full refund will be initiated.


5. Payment

We accept the following payment methods:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Cash on Delivery (COD)

All online payments are processed through secure payment gateways.


6. Shipping Policy

  • Free shipping is available on all orders across India.

  • Orders are processed within 1–2 working days.

  • Estimated delivery time is 3–5 working days, depending on your location.

  • A tracking number will be shared on your registered contact number once the order is dispatched.

  • Zyloft is not responsible for delays caused by courier partners or unforeseen circumstances.


7. Returns & Exchange Policy

We offer a 7-day return and exchange policy from the date of delivery.

Conditions for Returns & Exchanges
  • Product must be unused and unwashed.

  • Original tags and packaging must remain intact.

  • Damaged or defective products must be reported within 24 hours of delivery.

  • An unboxing video may be required as proof for damaged or incorrect products.

Return shipping charges will be borne by the customer unless the product received is damaged, defective, or incorrect.


8. Refund Policy

  • Refunds will be processed within 5–7 working days after the returned product is received and inspected.

  • Refunds will be credited to the original payment method.

  • COD orders will be refunded via Bank Transfer or UPI.


9. Intellectual Property

All content available on zyloft.shop, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Videos

  • Graphics

is the exclusive property of Zyloft.

Unauthorized reproduction, distribution, modification, or use of any content from zyloft.shop is strictly prohibited and may result in legal action.


10. User Conduct

Users agree not to:

  • Use the website for any unlawful purpose.

  • Upload or transmit harmful, offensive, or misleading content.

  • Attempt to gain unauthorized access to, disrupt, or interfere with the website's functionality.


11. Limitation of Liability

Zyloft shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the value of the order placed.


12. Privacy Policy

Your personal information is collected and used solely for:

  • Order processing

  • Customer support

  • Communication regarding your purchases

We do not sell or share your personal data with third parties without your consent, except where required by law.

For more details, please refer to our Privacy Policy.


13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat, India.


14. Amendments

Zyloft reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms.


15. Contact Us

For any questions, concerns, or support requests, please contact us:

Email: zyloft.shop@gmail.com
WhatsApp: +91 81280 20803
Instagram: @zyloft.shop
Address: Vadodara, Gujarat, India